Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber," "Customer," or "you") and PipData GmbH, a company incorporated under German law with registered offices at Kurfürstendamm 21, 10719 Berlin, Germany ("PipData," "we," "us," or "our").

By registering for an account, accessing our API, or using any PipData service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

If you do not agree to these Terms, you must not use our services. We reserve the right to modify these Terms at any time. Material changes will be communicated to subscribers by email with at least 14 days' notice.

2. Service Description

PipData provides institutional-grade Forex market data sourced from multiple liquidity providers and broker feeds, delivered to subscribers via two interfaces:

REST API

A standard HTTP/HTTPS REST API providing on-demand access to:

• Real-time and historical Forex tick data (bid/ask/mid prices)
• OHLCV (Open/High/Low/Close/Volume) candlestick data across multiple timeframes
• Currency pair metadata and instrument specifications
• Account and subscription status endpoints

WebSocket Feed

A persistent WebSocket connection for streaming real-time market data, including:

• Live tick-by-tick bid/ask price streams for subscribed currency pairs
• Real-time spread and liquidity data
• Heartbeat and connection management messages
• Support for subscribing and unsubscribing to instruments dynamically within a session

Coverage

Our data covers major, minor, and exotic Forex pairs. The exact list of available instruments is published in our API documentation and may be updated as coverage expands. Market data is sourced from multiple institutional-grade feeds and aggregated to provide competitive spreads and high-fidelity price information.

PipData reserves the right to modify, expand, or discontinue specific data feeds or API endpoints with reasonable notice, provided that the core service functionality is maintained.

3. Account Registration

To access PipData services, you must register for an account. By registering, you agree to:

Accurate Information

Provide accurate, current, and complete information during registration, and maintain the accuracy of that information throughout your subscription. Providing false or misleading registration information is grounds for immediate account termination.

API Key Confidentiality

Your API key is equivalent to a password. You are solely responsible for:

• Keeping your API key confidential and secure
• Not sharing your API key with any third party
• Restricting access to your API key to authorized personnel or systems within your organization
• All API usage occurring under your key, whether authorized or not

Unauthorized Access

You must notify PipData immediately at support@pipdata.net upon becoming aware of any unauthorized use of your account or API key, or any other breach of security. PipData will promptly issue a replacement key upon verified request.

One Account Per Subscriber

Each subscription is for a single user or organization. Operating multiple accounts to circumvent usage limits or obtain multiple trial periods is strictly prohibited.

4. Subscription and Payment

Payment Method

PipData accepts subscription payments exclusively in USDT (Tether USD) cryptocurrency via the following networks:

• TRC-20 (TRON network) — recommended for lower transaction fees
• ERC-20 (Ethereum network)

Payment instructions, including the current wallet address and exact USDT amount, will be provided to you upon completing registration. Do not send payment to any address other than the one provided in your account dashboard or official communication from PipData.

Payment Confirmation and Activation

• After sending payment, submit your transaction hash (TX hash) via your account dashboard or to support@pipdata.net
• We will verify the transaction on-chain. This typically takes 15–60 minutes depending on network congestion
• Your subscription will be activated within 24 hours of confirmed payment receipt
• An invoice will be issued to your registered email address after activation

Renewal

Subscriptions are billed on a monthly basis. You are responsible for renewing your subscription before the expiry date. We will send a reminder email 7 days before expiry. If payment is not received within 3 days of the expiry date, API access will be suspended until payment is confirmed.

7-Day Money-Back Guarantee

New subscribers are entitled to a full refund within the first 7 days of their initial subscription. See our Refund Policy for full details.

No Refunds for Partial Months

Except as provided under the 7-day money-back guarantee, subscription fees are non-refundable. There are no partial refunds for early cancellation during a paid period. Access continues until the end of the period for which payment has been confirmed.

5. Rate Limits

REST API

The REST API is subject to a rate limit of 10 requests per minute per API key. Requests exceeding this limit will receive an HTTP 429 (Too Many Requests) response. Persistent or extreme rate limit violations may result in temporary or permanent suspension of your API key.

WebSocket API

WebSocket connections are governed by a fair use policy. You may maintain a reasonable number of concurrent connections as detailed in the API documentation. Automated reconnection loops, connection flooding, or other behaviors that place unreasonable load on our infrastructure are prohibited.

Abuse and Suspension

The following behaviors are considered abuse and may result in immediate suspension without refund:

• Systematic attempts to exceed rate limits using distributed requests or multiple API keys
• Automated scraping of data beyond what is technically delivered through normal API use
• Denial-of-service attacks or load testing against PipData infrastructure
• Any usage pattern that materially degrades service quality for other subscribers

PipData will attempt to contact you before suspending access for rate limit violations, except in cases of severe or clearly intentional abuse.

6. Acceptable Use Policy

You agree to use PipData services only for lawful purposes and in accordance with these Terms. The following are expressly prohibited:

Prohibited Uses

• Reselling Data: You may not resell, sublicense, redistribute, or otherwise commercially provide PipData market data to any third party, whether directly or as part of a derived product, without a separate written data redistribution agreement with PipData GmbH
• Excessive Scraping: Automated mass-download of historical data beyond the needs of normal application use, particularly in patterns designed to build competing data archives
• Reverse Engineering: Attempting to reverse engineer, decompile, or otherwise extract proprietary methods, data sources, or aggregation algorithms from the PipData service
• Market Manipulation: Using PipData market data in connection with any scheme intended to manipulate, defraud, or deceive financial markets or market participants
• Illegal Activity: Any use of our services in connection with money laundering, fraud, or any other illegal activity under German, EU, or applicable international law
• Unauthorized Access: Attempting to gain access to systems, accounts, or data beyond what your subscription level permits

Permitted Uses

• Building trading systems, algorithmic trading bots, and signal generators for your own trading
• Research and analysis for internal business purposes
• Integration into proprietary portfolio management or risk management tools for internal use
• Academic research with appropriate attribution

7. Intellectual Property

PipData GmbH retains all intellectual property rights in the PipData platform, API infrastructure, documentation, data aggregation methodology, and proprietary software underlying the service.

License to Subscribers

Subject to payment of applicable fees and compliance with these Terms, PipData grants you a limited, non-exclusive, non-transferable, revocable license to access and use the API data for your own internal business purposes during the active subscription period.

Market Data

Raw market price data (bid/ask/mid prices, timestamps) may not be independently copyrightable in all jurisdictions. However, PipData's compilation, normalization, aggregation, and delivery of such data constitutes a protectable database and service. Any use of the data beyond what is expressly licensed in these Terms — particularly redistribution or resale — requires a separate agreement.

Feedback

If you provide feedback, suggestions, or feature requests to PipData, you grant us a perpetual, royalty-free license to use that feedback to improve our services, without any obligation to compensate you.

8. Uptime SLA

PipData targets a 99.9% monthly uptime for the core API and WebSocket services. Uptime is measured as the percentage of minutes in a calendar month during which the service is available and responding correctly.

Exclusions

The following are excluded from uptime calculations:

• Scheduled maintenance windows (announced at least 24 hours in advance)
• Force majeure events (natural disasters, war, government actions)
• Third-party service failures outside PipData's reasonable control (e.g., upstream data provider outages)
• Issues caused by your own systems, network, or misuse of the API

Service Credits

If monthly uptime falls below the 99.9% target, you are eligible for service credits applied to your next billing period:

• 99.0% – 99.9%: 10% credit
• 98.0% – 98.9%: 20% credit
• Below 98.0%: 30% credit (maximum)

Credits must be requested within 14 days of the month in which the downtime occurred by emailing support@pipdata.net with the subject "SLA Credit Request." Credits are the sole remedy for service availability issues and do not entitle you to a cash refund.

9. Data Accuracy and Disclaimer

PipData aggregates market data from multiple institutional broker and liquidity provider feeds. While we make commercially reasonable efforts to provide accurate, timely, and complete data, the following disclaimers apply:

Provided As-Is

Market data is provided "as is" and "as available." PipData does not warrant that prices, rates, or data are error-free, complete, or suitable for any particular purpose. Data may occasionally contain errors, gaps, or delays attributable to upstream feed providers.

Not Investment Advice

Nothing provided through the PipData service constitutes investment advice, financial advice, trading recommendations, or any other form of professional financial guidance. PipData is a data infrastructure provider, not a financial advisor. Any trading decisions you make using PipData data are made entirely at your own risk.

No Liability for Trading Decisions

PipData is not liable for any losses, damages, or missed opportunities arising from trading decisions made using our data, regardless of whether those losses were caused by data errors, latency, or service interruptions.

10. Limitation of Liability

To the maximum extent permitted by applicable law (including applicable provisions of German law that cannot be contractually excluded):

Maximum Liability Cap

PipData's total aggregate liability to you for any and all claims arising out of or related to these Terms or our services shall not exceed the amount of subscription fees you paid to PipData in the one (1) calendar month immediately preceding the event giving rise to the claim.

Exclusion of Consequential Damages

PipData shall not be liable for any:

• Lost profits or revenues
• Loss of data or data corruption
• Trading losses or opportunity costs
• Indirect, incidental, special, or consequential damages
• Punitive damages

even if PipData has been advised of the possibility of such damages.

Statutory Rights

Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable German or EU law (including §309 BGB).

11. Termination

Termination by You

You may cancel your subscription at any time by providing 30 days' written notice to support@pipdata.net. Your access will continue until the end of the current paid subscription period. No partial refunds are issued for the remaining period.

Termination by PipData

PipData may terminate or suspend your account:

• With 30 days' written notice for any reason (with pro-rata refund for unused days in the current period)
• Immediately and without notice for material breaches of these Terms, including: unauthorized data resale, illegal activity, severe API abuse, or providing false registration information
• Immediately upon non-payment of subscription fees after a 3-day grace period following expiry

Effect of Termination

Upon termination for any reason, your API key will be invalidated, access to all data feeds will cease, and any data you have cached or stored locally prior to termination may be retained by you, subject to the ongoing limitations of Section 6 (Acceptable Use) and Section 7 (Intellectual Property).

12. Governing Law

These Terms of Service and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of law provisions.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded from application to these Terms.

Subject to Section 13 below, the courts of Berlin, Germany shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.

If you are a consumer, mandatory consumer protection laws of your country of residence may grant you rights in addition to those provided in these Terms. Nothing in these Terms is intended to limit such rights.

13. Dispute Resolution

Amicable Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or the services, the parties agree to first attempt to resolve the matter amicably through good-faith negotiation. Either party may initiate this process by notifying the other in writing, describing the dispute in reasonable detail. The parties will have 30 days from such notice to attempt a negotiated resolution.

Berlin Courts

If the dispute cannot be resolved amicably within 30 days, either party may bring the matter before the competent courts in Berlin, Germany as the exclusive jurisdiction, in accordance with Section 12.

EU Online Dispute Resolution

For consumers within the EU, the European Commission provides an Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr. PipData's email address for ODR purposes is support@pipdata.net.

We are not obligated to participate in dispute resolution before a consumer arbitration board and currently do not do so.

14. Contact

For questions about these Terms of Service, please contact us: